Returns and Exchanges
Easy 90 Day 100% Money Back Guarantee and Exchange
We will be happy to exchange or refund your pearl purchase within 90 days of the date you receive your item . We hope that this will all plenty of time to review your pearls and make sure they are perfect for you.
You will receive 100% of your purchase price, excluding shipping charges.
For more information please see relevant FAQ.
To return or exchange an item - please follow these simple steps:
1. Log into your account:
2. Select your order from your account list and submit a refund request.
3. We will send you detailed return/exchange instructions and we will assign a PearlsOnly Customer Care Specialist to follow your return / exchange.
We will expedite return inspection to ensure the fastest refunds and exchanges.